Shipping policy

At The Pitara, we carefully prepare every order and work to get your favourite products delivered to you safely and on time.

Delivery Time

Orders are generally delivered within 4–7 business days from the date of order confirmation.

Delivery timelines may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • ₹50 shipping charge is applicable on orders.
  • Free Shipping on Prepaid Orders — pay online and enjoy free delivery.

Cash on Delivery (COD)

COD is available on eligible orders.

To confirm a COD order, a partial payment of ₹300 is required in advance. The remaining amount can be paid at the time of delivery.

Orders are processed only after the required partial payment has been received and the order is confirmed.

Order Processing

Once your order is successfully placed and confirmed, we begin processing it for dispatch.

For personalised products, processing may take additional time depending on the customisation requirements.

Delivery Address

Please make sure that your delivery address, contact number, and other order details are entered correctly while placing your order.

The Pitara cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delays

While we aim to deliver within the estimated timeframe, occasional delays may occur due to courier-related issues, weather conditions, high order volumes, or circumstances beyond our control.

We appreciate your patience and understanding in such situations.

Need Help?

If you have any questions regarding your order or delivery, please contact us:

Phone: 9999108737
Email: jmdsales0529@gmail.com

The Pitara
Thoughtful choices for every special moment.