Legal notice

Welcome to The Pitara, operated by JMD Sales. By accessing and using this website, you acknowledge and agree to the terms outlined in this Legal Notice.

1. Website Ownership

This website is owned and operated by:

Business Name: JMD Sales
Brand Name: The Pitara
Phone: 9999108737
Email: jmdsales0529@gmail.com

All website content, including text, product information, images, graphics, logos, and other materials, is intended for use on The Pitara website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on the website are accurate.

However, slight differences in product appearance, colour, or presentation may occur due to photography, lighting, manufacturing variations, or individual device displays.

3. Personalised Products

The Pitara offers personalised products that are created according to customer-provided details.

Customers are responsible for ensuring that all names, text, images, and other personalisation information submitted with an order are accurate.

Once a personalised product has entered the production process, modifications may not be possible.

4. Intellectual Property

Unless otherwise stated, the content and materials displayed on The Pitara website are intended for the use of The Pitara/JMD Sales.

Unauthorised copying, reproduction, modification, distribution, or commercial use of website content, images, designs, logos, or other materials is not permitted without prior permission.

5. Pricing & Availability

Product prices, offers, availability, and other website information may be changed or updated at any time.

We reserve the right to correct errors or inaccuracies in product information, pricing, or availability where necessary.

6. External Links

The website may contain links or references to third-party websites or services.

The Pitara is not responsible for the content, availability, policies, or practices of external websites.

7. Orders & Payments

Orders are subject to verification and acceptance.

For Cash on Delivery orders, a ₹300 partial payment is required in advance before the order is confirmed and processed. The remaining amount is payable at delivery.

Prepaid orders qualify for free shipping, while applicable shipping charges for other orders are ₹50.

8. Returns & Refunds

Returns, exchanges, replacements, and refunds are governed by our Return, Exchange & Refund Policy.

Customised products are generally not eligible for returns or refunds due to change of mind, incorrect details provided by the customer, or personal preference.

For complete information, customers should refer to the applicable policy on our website.

9. Limitation of Information

While we aim to keep the information on our website accurate and up to date, The Pitara does not guarantee that every piece of website content will always be complete, current, or free from errors.

10. Contact Information

For questions, concerns, or requests relating to this Legal Notice or The Pitara website, please contact:

JMD Sales / The Pitara
Phone: 9999108737
Email: jmdsales0529@gmail.com

The Pitara
Thoughtful choices for every special moment.